LEDVANCE System warranty

LEDVANCE system warranty

System quality – the LEDVANCE service concept. You, as our customer, benefit from this passion. You can rely on our system warranty for ECGs and selected light sources. This has been true for more than nine years now.

LEDVANCE offers warranties of up to eight years on high quality technology, depending on the configuration of your lighting system. This means you only have a single contact person for your servicing needs.

In the event of a defect, LEDVANCE will replace an item, free of charge, or issue a credit note for every ECG and every light source that demonstrably fails because of a material or manufacturing defect within the relevant warranty period.

System guarantee

LEDVANCE provides a warranty lasting up to eight years where "ECGs and light sources" in the OSRAM trademark are used together (selected ranges and types). The system warranty differs depending on the light source. It is valid for fluorescent and high-pressure discharge lamps. XXT T8 fluorescent lamps have the longest warranty period. The warranty covers the lamp and ECG for a total of eight years.

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